Privacy Statement

At ECUTools (based in Tallinn, Estonia), we are committed to protecting the privacy of our website visitors. We handle all visitor information with the utmost confidentiality and adhere to all applicable privacy laws and regulations. This statement outlines our approach to managing your personal data.

1. Contact Details

Company: ECUTools
Address: Estonia, Tallinn, Harju maakond, Kesklinna linnaosa, Narva mnt 7–634
Website: 
Email: 
Business hours:

• Monday–Friday: 8:00–24:00
• Saturday: 8:00–17:00

2. Personal Data We Collect

We process your personal data when you use our services or provide it directly to us. The types of data we collect include:

• first and last name;
• address details;
• phone number;
• email address;
• information about your activity on our website.

3. Special and Sensitive Data

Our website and services do not intentionally collect information from visitors under 16 years of age, unless a parent or guardian has given their consent. We cannot independently verify a visitor’s age, so we encourage parents to monitor their children’s online activities.

If you believe we have collected data from a minor without consent, please contact us at , and we will promptly delete the information.

4. Purpose of Data Processing

We use your personal data for:

• contacting you (by phone or email) to deliver our services;
• delivering goods and services to you;
• analysing your website behaviour to improve our offerings and tailor them to your preferences.

5. Data Retention Period

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected — unless required by law to keep it longer.

6. Sharing Data with Third Parties

We do not sell your data to third parties. We may share it only:

• to fulfil our agreement with you;
• to comply with legal obligations.

We have data processing agreements with companies that handle your data on our behalf, ensuring the same level of security and confidentiality. ECUTools remains fully responsible for these operations.

7. Google Analytics

We use Google Analytics to track website usage. The data collected (including your IP address) is stored on Google’s servers. For more details, refer to Google’s privacy policy and Google Analytics’ specific policy.

Google uses this data to:

• analyse website usage;
• provide us with website reports;
• share campaign effectiveness data with advertisers.

Google may share this data with third parties if legally required or if those parties process the data on Google’s behalf. We have not authorised Google to use Analytics data for other Google services.

8. Cookies and Similar Technologies

We use three types of cookies:

• Functional cookies to ensure the website works correctly and remembers your preferences.
• Analytical cookies to track website usage and optimise performance.
• Tracking cookies to offer personalised content and advertising.

We informed you about these cookies during your first visit and asked for your consent. You can manage cookie settings in your browser or delete stored cookies at any time.

9. Your Rights

You have the right to:

• access, correct, or delete your personal data;
• withdraw consent to data processing;
• object to data processing;
• request data portability (receive your data in a computer-readable format).

To exercise these rights, send a request to . Include a redacted copy of your ID (remove passport photo, MRZ, passport number, and Citizen Service Number) to verify your identity.

We will respond within four weeks.

You may also file a complaint with the Dutch Data Protection Authority.

10. Data Security

We implement robust security measures to protect your data from unauthorised access, misuse, loss, or disclosure. If you suspect a security issue, contact us at .

11. Changes to This Statement

We reserve the right to update this privacy statement. Any changes will be published on our website. We recommend reviewing this statement regularly.

ECUTools, Tallinn, Estonia